Terms of service

Acceptance of Terms

By accessing or using qrainpen.com (the “Site”), you agree to these Terms. If you do not agree, do not use the Site.

Eligibility & Accounts

You must be of legal age to form a contract in your jurisdiction. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Products, Pricing & Availability

We may change products, specifications, and prices at any time. We reserve the right to limit quantities and to refuse or cancel orders, including due to suspected fraud or errors.

Orders & Payment

When you place an order, you authorize us (and our payment processors) to charge your selected payment method. Taxes, duties, and shipping fees are shown at checkout where applicable. Orders are subject to acceptance and availability.

Shipping, Risk of Loss & Title

Shipping times are estimates. Risk of loss passes to you upon delivery to the carrier (unless otherwise required by law). Title passes upon full payment and shipment, except as prohibited by law.

Returns & Exchanges

Please refer to our Returns Policy (or “Shipping & Returns”) for timelines, conditions, and procedures. If your product arrives damaged or incorrect, contact us promptly with photos.

Acceptable Use

You agree not to misuse the Site, including by violating laws, infringing IP, scraping without permission, interfering with security or normal operations, or engaging in fraudulent or deceptive practices.

Intellectual Property

All content on the Site (including text, graphics, logos, images, videos, and code) is owned by or licensed to Qrain and protected by IP laws. You may not use our trademarks or content without prior written consent.

User Content

If you submit reviews, images, or other content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, and display such content in connection with the Site and our business, subject to applicable privacy laws.

Third-Party Links & Services

Third-party sites/services are not controlled by us. We are not responsible for their content or practices. Use them at your own risk.

Disclaimers

To the fullest extent permitted by law, the Site and products are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Qrain will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising from your use of (or inability to use) the Site or products.

Indemnification

You agree to indemnify and hold harmless Qrain and its affiliates, officers, employees, and agents from any claims, damages, liabilities, and expenses arising from your violation of these Terms or misuse of the Site.

Governing Law & Dispute Resolution

These Terms are governed by the laws of , without regard to conflict of law principles. Disputes will be resolved in the courts (or arbitration forum) located in , unless mandatory law provides otherwise.

Changes to the Terms

We may update these Terms from time to time. Continued use of the Site after changes become effective constitutes acceptance of the revised Terms.

Contact

Questions about these Terms? Contact admin@qrainpen.com.